Do you find procurement of IT support confusing and laborious?
Do you find that no one in your organisation seems to know what coverage you have for your IT systems?
Have you ever had an IT problem and called for help only to find that your service contract had expired months ago?
Service Choice helps connect you with your IT Service Providers
Whether you want Service Choice’s help on a consultative basis, or as a service broker, Service Choice can take the pain and stress out of planning and maintaining your IT support needs.
Do you find that customers without a service plan seem to be high maintenance?
Whilst you know that your existing customers are your biggest asset, do you find you are compromised between chasing new opportunities that keep you profitable and dealing with service issues that arise with a customer that bought from you years ago?
Are you seeing that an annuity services revenue stream is becoming more critical to your cash flow but paradoxically no one in your organisation is focused on service expirations and renewals.
Service Choice helps you connect with your customers.
Whether you want Service Choice’s help on a consultative basis or whether you want Service Choice to manage and broker the service lifecycle of your customers, Service Choice can act as an extension to your business, thus ensuring that your customers remain loyal customers.
Do you find that your service revenues are flat or falling due to service expirations that fall off the cliff like lemmings?
Do you find that despite everyone claiming credit for the initial system sale, after deployment service renewals and warranty conversion becomes ‘someone else’s problem?’
Do you find that maintaining long term service relationships with customers falls into a chasm between the sales organisation, the service organisation and your channel partners?
Do you find that you lose customers to your competitors because no one called on the customer after the last deployment?
Service Choice helps you to connect to your customers.
Whether you want Service Choice’s help on a consultative basis, as an alliance to drive service attach and renewal through your sales channel, or whether you want to build programmes that drive and lock in revenue and customer retention, Service Choice can help drive a paradigm shift in your organisation, that leads to more business for you and your channel partners.